This is an opportunity to join one of the largest privately-owned travel companies in the U.S. Pleasant Holidays was founded in 1959 and is a subsidiary of the Automobile Club of Southern California. Pleasant Holidays creates memorable travel experiences through personalized service, trusted expertise and product value. We are dedicated to excellence and aspire to be the leading provider of worldwide travel.
We are now hiring Concierge Sales Agents who will serve as Ambassadors of Aloha to help others experience our beautiful Island in ways they will never forget. As a Concierge Sales Agent you will be working with our guest to book their activities and tours while they are here on the Big Island of Hawai'i. You may also be booking tours and activities on the neighbor islands for our guests depending on their traveling needs.
Due to the COVID-19 pandemic, onboarding and training for this position may be remote. However, this position will be based at a hotel concierge desk.
Salary: $20/hr + uncapped earning potential on commission
Status: Full Time and Part Time
Retention Bonus: Receive an extra $1000 bonus upon reaching one year of continuous employment.
• Prior experience in sales and/or customer service (1-3 years, preferred)
• Experience working within the tourism/hospitality/travel field (highly preferred)
• Exceptional sales and customer service skills (preferred)
• Knowledge of the Hawaiian Islands
• Knowledge of the Tours and Activities we have to offer (training provided)
• Ability to grasp customer requirements and cater to individual needs
• Love for interacting with people from different cultures
• Ability to take initiative, work independently and multi-task in a fast paced environment
• Excellent verbal and written communication skills (required)
• Basic computer literacy (required)
• Experience using a POS system (preferred)
• Bilingual Japanese (highly preferred)
Benefit Packages we offer:
• Medical (w/prescription)
• Flexible Spending Plans
• Company paid Life Insurance
• Long Term Disability
• Travel Discounts on all Pleasant Holidays Packages, Hotel Rooms, Rent-a-Car, and Tour Activities.
Equal Opportunity Employer
Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers