I am an experienced IT professional seeking a permanent role, though I am fully open to contract or temporary assignments. I have reliable transportation and can start immediately for on-site, hybrid, or remote work.
My background covers hands-on support for users and systems across the healthcare, government, and finance sectors. I am well-versed in troubleshooting hardware and software, managing Active Directory, configuring networks, and handling ticket escalation in fast-paced environments. Given my work history, I am very comfortable operating in high-compliance settings that require strict data security.
I currently hold CompTIA Security+ and Network+ certifications and have an active Secret clearance. I am also working toward my CySA+ and an M.S. in Cybersecurity to accompany my B.A. in IT.
IT Support, Help Desk, Desktop Support, System Administrator, Network Technician, Cybersecurity, Active Directory, Windows 10, Windows 11, Office 365, Troubleshooting, DoD, Clearance, Computer Repair, IAM, Service Desk Analyst,