The Benefits Coordinator serves as the patient, financial, insurance and treatment coordinator at their assigned dental center.
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Successful Benefits Coordinators will be expected to accomplish the following:
Presents financial options to patients for procedures.
Gain a financial commitment from the patient.
Utilize tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs, remembering that the most important choice the patient will make is getting started with treatment.
Coordinate fees and insurance benefits for patients visiting general practitioners.
Utilize available financial options to give patients choices for how they can pay.
Professionally overcome the common patient objections/rejections.
Maintain accurate patient financial paperwork and adherence to the office manager's financial arrangement parameters.
Properly use patient account software and maintain accuracy in records related to patient financials.
Obtain necessary insurance approvals in a timely manner.
Adhere to criteria with respect to facility cleanliness and maintenance.
Participate in meetings and huddles as required.
Adhere to office culture based on the HFDC Mission and Core Values.
Help in exceeding patient expectations in order to achieve the great patient experience.
Maintain an appropriate professional appearance and demeanor in accordance with Company policy.
Ensure compliance with Company policies, as well as State, Federal and other regulatory bodies.
Provide feedback regarding specific tactics that change financial and patient outcomes so the rest of the organization can benefit.
Other duties as assigned.
As a Benefits Coordinator with Hawaii Family Dental Centers, you will receive:
Competitive Hourly Wage commensurate with experience
Opportunity to earn additional incentives, based on performance
Medical, Drug, Vision and Dental Insurance
401K with Employer Matching
Paid Time Off
Formal and On-the-job Training and Development
Opportunities for Advancement