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Waimea Country Lodge - Guest Service Agent (Kamuela)

65-1210 Lindsey Road
compensation: Hourly - Based on Experience
employment type: full-time
job title: Guest Service Agent
We are seeking a full-time guest service agent at the Waimea Country Lodge, located in beautiful Kamuela, Hawaii. The guest service agent will be responsible for checking in/out guests, collecting payment for related charges, updating information and inputting of future reservations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Checking guests in and out of the hotel efficiently and in a timely manner.
• Collecting, posting and processing of payments.
• Answering incoming calls.
• Assignment of rooms for arrivals.
• Know cash handling procedures.
• Balancing all transactions and depositing net receipts.
• Taking reservations.
• Perform other related duties as may be required or assigned by the General Manager

QUALIFICATIONS

• Requires excellent verbal communication skills; requires following oral and written instructions; able to communicate to co-workers, supervisors, owners and guests.
• Must have demonstrated customer service skills.
• Cash handling skills required.
• Must be able to available to work on any day of the week and shift.
• Must be able to complete work timely and accurately with attention to detail.
• Must be a self-starter with the ability to work unsupervised and manage multiple priorities.
• Working knowledge of computer operation. Ability to type on a computer and use a mouse.
• Perform job in a friendly professional manner and with the greatest amount Aloha toward guests and fellow employees.
• Be an honest and caring person.

EDUCATION AND EXPERIENCE

Any combination of formal education, training, or experience that provides the required knowledge, skills, and abilities to perform the duties satisfactorily is acceptable. A high school diploma or the equivalent is preferred. On the job training is provided.

Pay Range: $16.00/hour - $18.00/hour, based on experience.

Please apply in person or submit your resume.

The Waimea Country Lodge is located at 65-1210 Lindsey Road, Kamuela, HI. 96743
  • Principals only. Recruiters, please don't contact this job poster.

post id: 7747401053

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