Payroll & Client Services Associate (Waikoloa)

compensation: $20-$22 hour starting plus Health/Dental Insurance, PTO, & Retirement plan
employment type: full-time
job title: Payroll & Client Services Associate
Full-time hourly

Please provide cover letter, resume, and describe how this opportunity fits with your career goals.


We are looking for a highly organized career-minded individual who is eager to learn the ins and outs of payroll, contract and HR documentation, and keeping our office organized. You must be good with written communication, math, spreadsheets, Microsoft Office, online applications, and organizing paper files.

If you are a hard-working, motivated individual, this is a unique opportunity to jump-start your career in payroll, HR compliance, and office systems management.

The Payroll & Client Services Associate supports management and all team members in all facets of operations by implementing client contracts, insurance documentation, payroll services, filing digital and paper documents, administering new hire papers, human resource functions, office functions, special projects, correspondence, and taking great care of our clients, all in conformity with Company standards, confidentiality requirements, and government regulations.

To succeed in this role you must be able to excel in a busy office while managing multiple administrative tasks, procedures, workflows, correspondence, and compliance. You must be able to tactfully handle day-to-day problems, work well with management and other staff members, and deliver excellent customer care.

Reports To: Payroll Manager, Operations Manager, and Managing Member

• Prepare client service agreements and implement new client setup sequences and tracking
• Work with clients and vendors as needed to procure employer insurances, benefit plans, signed authorizations, and other documents
• Set up new clients in payroll system and other systems
• Verify that all client sequences and tracking sheets are compete including insurances, insurance billing, benefit plans, and timely initial payments
• Prepare HR policy and handbook updates in collaboration with HR consulting team
• Prepare and update client job descriptions, offer letters, and other documents
• Provide performance documentation templates and review client drafts with HR consulting team
• Process new-hire paperwork and other forms for our client’s employees
• Create and organize files, digital files, and paperwork as needed
• Process payrolls in our payroll data system
• Package and coordinate client deliveries
• Communicate with customers, vendors, government agencies, and employees as needed to facilitate duties (must be proficient in Word)
• Create custom excel sheets and reports as needed (must be proficient in excel)
• Generate client reports and other reports as needed
• Verify electronic payroll taxes and payments and resolve issues as needed
• Administer employee benefits in accordance with federal, state, and company regulations
• Process workers comp, TDI, and unemployment claims
• Process insurance billing and audits for workers compensation, TDI and health benefits
• Post client invoices to accounting system
• Pay bills using accounting system
• Administer projects related to the work
• Monitor and maintain office supplies and inventory and order as needed
• Sweep walkways and clean onboarding area daily as needed
• Maintain clean desk and office areas, empty trash daily
• Run company errands as needed (Reliable automobile required)
• Perform other duties as may be assigned

Qualifications, Skills
• Highly organized and eager to learn our specific methods
• Highly proficient in Word, Excel, Outlook, Office, and learn other software as needed.
• Ability to type at least 45 WPM
• Attention to detail, creating and following step-by-step processes
• Willing to learn basic accounting principles (some experience preferred along with QuickBooks experience)
• Able to multi-task amid changing priorities
• Self-motivated, open-minded, positive outlook
• Strong analytical background, problem solver
• Friendly, polite, customer oriented
• Capable of handling difficult situations with tact and professionalism
• Must be able to lift up to 45 pounds
• Receptive to constructive feedback
• Accept personal responsibility for core outcomes (on-time, accurate deliverables)

We are an equal opportunity employer.

  • Principals only. Recruiters, please don't contact this job poster.

post id: 7747691955



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