Description:
Established downtown firm is immediately seeing a Help Desk Specialist. The Help Desk Specialist will be responsible for assisting users with IT related issues, primarily in the Windows environment.
Location:
Oahu: HonoluluSalary:
$40,000Additional Responsibilities:
Required Education and Qualifications:
Previous help desk experience is required.
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To apply or express interest, please email. Mahalo!]]>
Qualifications Bachelor’s degree, preferably in Management Information Systems or Computer Science, or equivalent work experience is required. Possesses a minimum of two years’ field experience in PC hardware installation, configuration and maintenance; an A+ certification is a plus. Has a minimum of two years’ working knowledge with client operating systems. Able to configure a client workstation in a server operating system environment for optimal performance. Possesses a working knowledge of PC network infrastructure, file servers, and network operating systems. Has two to three years’ working knowledge in a server operating system environment (i.e. Novell, Windows NT, Windows 2000, etc.). Good interpersonal skills and is able to work well with end-users in assisting them with PC and network problem resolution. No relocation assistance offered. ]]> Help Desk Support needed. Duties include, but are not limited to, providing troubleshooting help with regards to software/hardware, network issues, and other technical issues. Must have previous help desk support experience. IT/IS degree highly desirable. C O M P E N S A T I O N Temporary-to-Hire: $19.00 to $23.00 per hour depending on experience C O N T A C T Please attach your resume as a Word Document, Text File, or PDF File to express interest in this position. ]]> You: Friendly, knowledgeable, responsive...and believes in our cores values, such as: 1. honest day's work = honest day's pay 2. treat every computer as if it's your mom's (we're assuming you love your mom) 3. don't do anything you wouldn't want to read about on the paper the next day (do not evil) 4. get the job done, come hell or high water - even if we have to refer biz to a competitor 5. quality is king. if you go cheap, you get cheap...and that's not us. (be the best) Favorite quote: We cannot always guarantee success, but we must forever endeavor to be worthy of it. Schedule is Mon-Fri 10am-6pm. We offer all the juicey benefits, including paid time off, health, and 401K. You must be experienced, be willing to 'run' the shop with little supervision, and enjoy helping others. Real geeks only, please. Apply here: http://supergeeks.net/employment-opportunities/ ]]> Ingersoll Rand is a $17 billion company whose people and businesses around the world create progress for our customers in the global climate control, air conditioning and heating, industrial and security markets. These markets continue to expand as they address growing needs in developed and developing economies alike. Our products, systems and solutions increase the efficiency and productivity of industrial, commercial operations, homes, and improve the security, safety, health and comfort of people around the world. We have opportunities for career growth through our diverse businesses, which manufacture many well-recognized brands including Club Car, Hussmann, Ingersoll Rand, Schlage, Thermo King and Trane. In every line of business - Ingersoll Rand enables companies and their customers to inspire progress. For more information about Ingersoll Rand visit www.ingersollrand.com. The Air Conditioning Systems and Services business of Ingersoll Rand provides heating, ventilation and air conditioning systems that enhance the quality and comfort of the air in homes and buildings around the world. Its offerings, under the Trane and American Standard Heating & Air Conditioning brands, include energy efficient systems, service and parts support and advanced building controls. SUMMARY The Service Coordinator is responsible for planning, coordinating, controlling, and directing activities of operational resources. Also responsible for customer interaction, communicating with the Field Technician Supervisors, and coordinating jobs with Project Managers. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned. • Coordinates service resources. • Assigns team members to project • Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability. • Inputs project location to system. • Generates Work Order Documents, dispatches technicians, and notifies customers. • Responsible for customer interaction/satisfaction • Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians • Coordinates operations interaction with the Parts Department and Acquisition, as necessary. • Reviews project paperwork, complete calls, and forwards project paperwork to Project Administrators. • Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests. • Logs service start-up and service work requirements in job tracking system. • Responsible for generating, interpreting, and printing various assigned reports. • Flexibility to work overtime/weekends, as required. Percentage of Travel:As Needed Min. Yrs. Experience:6 months Education Standard:1 Year of College Education Type:Technical School EDUCATION and/or EXPERIENCE One-year certificate from college or technical school; or six (6) months to two (2) years of related experience and/ or training; or equivalent combination of education and experience. Working knowledge of office equipment and Microsoft Office products. Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred. LANGUAGE SKILLS Ability to read and comprehend instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiple, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver’s License (occasional field visits) If you share our passion for inspiring progress—for bringing about bold shifts in how people, economies and societies operate—then you belong with Ingersoll Rand. Ingersoll Rand is committed to a diverse workforce and is an Equal Opportunity Employer. To Apply for this position, please CLICK HERE ]]> SUMMARY: Provides Information Technology support services in support of the Single Soldier Housing contract inclusive of maintenance of computer equipment, servicing of all electronic communication devices, utilization and training of end users on software databases and support of contract telephony systems. Software database includes Housing Operations Management System ( Homes4) which serves as the primary means of managing military housing reservation system. Utilizes web based tracking system and produces a variety of housing related reports. EDUCATION AND QUALIFICATION REQUIREMENTS: Minimum three to five years IT experience with one to two years IT Training experience or equivalent combination of education and experience. Bachelor’s Degree in Computer Science/Information Technology desired. Experience using Crystal Reports and developing database reports required. Valid Hawaii Driver's License and clean traffic abstract are required. Ability to gain military base access and pass military security clearance. MUST BE AVAILABLE TO WORK ALL SHIFTS ON WEEKENDS. Our benefit package includes: medical, dental, vacation leave, holiday pay, and 401-K retirement plan. ***Must currently reside in the state of Hawaii*** Location: Schofield Apply Online at www.higoodwill.org EEO/AA ]]> Primary Duties and Responsibility Supporting PC based systems and users Database maintenance Customer training, educating and support Quality assurance Minimum Requirements Education High School or above GED acceptable Attributes Outgoing Self-motivated Skills Fluent in English Excellent verbal skills Excellent written skills Microsoft Small Business Server Knowledge of Paradox and Foxpro a plus The company will provide training Compensation $10.00 per hour How to Apply Resumes may be sent to anyone of the following location: E-mailed to: inquiry@worldclassconferencing.com Faxed to: (808) 237-2217 Mailed to: World Class Conferencing ASB Tower, Suite 1040 Honolulu, HI 96813 Feel free to call our Job hotline at (808) 237-2250 and ask to speak with Gary Payne or Connie Matsumura This description of duties and qualification should not be constructed to imply that these requirements are the exclusive duties of this position. Incumbent will follow any other related duties, as may be required by the Executive Staff ]]> Qualifications and Experience: Bachelors degree in IT and/or experience in a related field, required. The ideal candidate shall be a team-player, detail-oriented, have effective oral and written communication skills and be able to work cohesively and effectively with a variety of internal and external individuals. Interested and qualified applicants may e-mail a cover letter and resume to ahisamoto@cades.com. Ann Hisamoto, Director of Administration Cades Schutte LLP 1000 Bishop Street, Suite 1200 Honolulu, HI 96813 www.cades.com (808) 521-9243]]> Temporary-to-Hire: $19.00 to $23.00 per hour depending on experience Please attach your resume as a Word Document, Text File, or PDF File to express interest in this position.]]> Alarm Service Tech/ Installer Looking for a full time technician/ Installer Job Skills include but not limited to: Climbing into attics via ladder Working with Electronics & Computers Calling customers and making arrangements Be able to use a multi-meter All applicants must have a clean driving abstract and be able to pass a background and drug test Must have a flexible schedule (On call weekends) Must have great people skills and handle stressful situations This is a full-time position Medical/ Dental, 401k vacation available after a certain period of time Reply to this post or send a resume to fmedeiros@alertalarmhawaii.com]]> Alarm Service Tech/ Installer Looking for a full time technician/ Installer Job Skills include but not limited to: Climbing into attics via ladder Working with Electronics & Computers Calling customers and making arrangements Be able to use a multi-meter All applicants must have a clean driving abstract and be able to pass a background and drug test Must have a flexible schedule (On call weekends) Must have great people skills and handle stressful situations This is a full-time position Medical/ Dental, 401k vacation available after a certain period of time Reply to this post or send a resume to fmedeiros@alertalarmhawaii.com]]> • Previous game repair required • Own tools • Flexible schedule • Own car and valid driver's license Possible weekend and holiday work! Qualified candidates should apply online https://www5.recruitingcenter.net/Clients/funfactory/PublicJobs/controller.cfm ]]> Are you more driven and results-oriented than the people around you? Do you miss working with colleagues who challenge you? Then come work for Hawaii's leader in employee administration! ProService Hawaii is the state’s largest and most respected employee administration firm and seeks candidates with a strong track record for success and high quality work in a fast-paced environment. RESPONSIBILITIES · Reviews, analyzes, evaluates and applies solutions to end-user support requests for the organization’s mission-critical payroll and other SQL-based applications. · Troubleshoot business applications to resolve technical related issues including application and data problems. · Develops, maintains, and executes testing plans for business applications including initial implementations, enhancements, or upgrades. · Develops and maintains technical documentation for business applications, services, processes, and support. · Manages support requests and participates in developing, supporting, and meeting the team and department Service Level Agreements (SLAs). · Provide support for various business applications. · Manage vendor relationship to assist with problem analysis and decision making with internal clients and team members · Create, maintain, and modify SQL stored procedures, triggers, views, jobs, and ETL packages · Install and deploy SQL databases, create backup plans, test disaster recovery scenarios, and manage security · Document processes and help design improvements · Communicate clearly and professionally with internal customers including technical and non-technical staff, management, and vendors QUALIFICATIONS · BS degree in Computer Science, Information systems, or related specialty or equivalent experience/training · 2+ years experience in application support · Must have an understanding of general business principles, and how to translate business needs into quality technical solutions. · A genuine focus on internal customer satisfaction and a positive, friendly demeanor is required. · Functional experience with databases, SQL scripting, or other programming experience · Knowledge of IIS configuration and management · Experience with ASP, HTML, and .NET applications preferred · Strong organization and prioritization skills · Strong customer service experience preferred · Must be able to work both independently and as a valued member of a team · Exposure to UltiPro HRMS or other HRMS/Payroll systems a plus · Crystal Reports and Cognos reporting experience a plus PROSERVICE HAWAII As Hawaii's leader in employment administration it is our mission to provide world-class, cost-effective services, including health care, workers' compensation, payroll services and human resource support to our clients. ProService offers employees a vibrant culture, competitive pay and outstanding benefits. Join the ProService team and Turn Pro! ProService Hawaii is an equal opportunity employer To apply please visit www.proservicehawaii/careers and complete our online application. Applications received by any other means will not be considered until the online form is complete. Mahalo! ]]> C4I Systems Referentia provides leading-edge, progressive technologies and capabilities that support DoD C4I programs. We offer our customers innovative solutions for: • Net-Centric Command and Control • Decision Support and Situational Awareness • Data Fusion and Signal Processing Advanced Technology Solutions Referentia provides engineering expertise in applied research and development, including demonstrated capabilities and integrated solutions for: • Trusted Information Sharing • Advanced Network Systems • Modeling, Simulation, and Data Farming • Data Mining and Data Warehousing Information Technology & Services For more than 10 years, Referentia has provided customers with critical information technology and services and interactive multimedia training. We offer our DoD customers classified and unclassified technical services including: • Information Assurance • eLearning and Interactive Media • Technical Services POSITION DESCRIPTION: PART TIME IT INTERN (HONOLULU) Assist the Information Technology personnel in the day-to-day maintenance of the department. The expectation is that the IT Intern will work up to 20 hours per week. Duties: • Assist with asset control and inventory management • Develop a physical network connectivity map • Install applications, configure software, prepare machines • Cleanse and refresh desktop and laptop hardware • Work collaboratively to define processes and supporting documentation • Organize the office to facilitate hardware support of the engineering group • Authoring knowledgebase documents and while creating best practices Qualifications: • Major in Information Technology Management (ITM) or Computer Science • Detail-oriented self-starter • Demonstrated organization abilities • Ability to work independently with little supervision • Prior experience with Networking concepts and wiring preferred but not required • Prior experience with Active Directory domain administration preferred but not required • Applicants must be a current student Referentia provides a comprehensive set of benefits to our employees, including generous health care, time off and retirement coverage, as well as tuition reimbursement and more. We are currently looking for talented, team oriented and dedicated professionals who share our passion for quality and innovation. If this is you, then Referentia may be a perfect fit! Send your resume to jobs@referentia.com. For more information, check out our employment site at www.referentia.com/jobs. ]]> Must be able to remove virus's Install software, Data Recovery, Reinstall Operating System's Restore Operating Systems Must Have a Car Send Resume by email Looking for friendly, and self motivated individuals who can get the job done!]]> If you have strong problem solving skills, the ability to gather information, evaluate options and offer good solutions read on! Analysts need a basic understanding of computer desktop, laptop hardware, PDAs & mobile devices, Local Area Network technologies, Microsoft Windows Operating Systems, Server technologies and Exchange & Outlook, TCP/IP, DNS, switches, routers, firewalls and VPNs. They have a basic understanding of Microsoft Office applications, Internet browsers, antivirus software, remote access applications and backup systems. If you have 2 yrs college and/or technical school and/or Microsoft Certified Desktop Support Technician certification or a minimum 2 yrs. experience in a help desk, network operations or call center environment send us your resume. Submit your resume via email with help desk in the subject line by November 6, 2009. Microsoft Certified Application Specialist (MCAS) and Microsoft Certified Professional (MCP) preferred We are a drugfree workplace ]]> The individual will need to need the following requirements for consideration: *Available Monday through Friday (five hour shifts) *Self-motivated *Great Customer Service skills *Proficiency with Windows 2000, XP and Vista operating systems *Proficiency with Mac OS-X operating system *Database experience *Knowledge of Networking hardware and protocols *Great computer and networking troubleshooting skills *MySQL Database * PHP, XHTML, JavaScript and AJAX * Apache web server *Graphic Arts/Web Design Skills a Plus Please submit a resume for review. Thank you. ]]> -Good PC hardware and software troubleshooting skills. -General maintenance of one Dell desktop and one Dell laptop PC running Windows XP (both are very new). -Proficient with Microsoft Office and email applications. -Troubleshooting Internet and wireless connectivity problems. -Ensuring data is backed up. -Network and printing support. -Keeping software patches and virus protection up to date. -Support of any business projects that require computer knowledge. -General technology consulting to help us run our business. On average this is about 1-2 hours of work per week, or more and would be a LONG-TERM reoccurring role with opportunity to grow. Our desire is to have the candidate local to Volcano or close by and easy to contact. Please respond with an overview of your experience, rates and contact information. Mahalo!]]> GRADE: NF3 PAY: $44,000 - $48,000/YR INC COLA STATUS: REGULAR FULL TIME BENEFITS: INCLUDED HOW TO APPLY: Go to www.mccshawaii.com/jobs_listings.asp. Click Apply Now for Announcement Number 0224-09. ADDITIONAL REQUIREMENTS: RESUME AND COVER LETTER MUST BE SUBMITTED WITH APPLICATION. (Can be mailed, faxed, or dropped off) DUTIES: Performs a variety of direct user support tasks such as installing computer hardware and communication devices and software programs on new or ready for use computer equipment to ensure system is functional and meets end-user’s requirements. Performs system and application software upgrades. Participates with supervisor to diagnose and correct errors in logic and coding and to ensure prescribed systems standards and procedures are used. Assists supervisor in application reviews of MCCS operations, including field assessment studies on ADP issues directed by Personal and Family Readiness Division. On assigned portions of projects, conducts preliminary analysis and assembles data for use in recommending modifications to ensure responsive product results. Assists in implementing system security measures to safeguard information in system files against accident or unauthorized modification, destruction, or disclosure. Performs first echelon assistance to end-users requiring ADP assistance in resolving difficulties through on-site troubleshooting (i.e., personal skills/experience, diagnostics of utilities applications, hardware modification, repair etc.). Trains end-users on newly installed software programs with responsibility for establishing training schedule, disseminating training information to activity coordinators, training, and other ADP counterparts. Monitors operability of network resources (file service, print service, e-mail, bridges, etc.). Performs other related duties as required. QUALIFICATION REQUIREMENTS: A minimum of three years progressive technical experience which demonstrates working knowledge of PC, mini-digital, and/or LAN operating systems; broad knowledge of data sources, data flow, and system interactions; knowledge of established hardware and software testing methods, and experience with various types of wiring and connectivity standards. Ability to communicate orally and in writing. This is a white-collar position where occasional lifting up to 20 lbs may be required. For more information and a complete list of current vacancies, please visit our website at www.mccshawaii.com/jobs_listings.asp. -Equal Opportunity Employer- ]]> 4-yr Engineering degree desirable: 2 yr exp in HVAC automation or related computer experience to estimate draw, install, configure, and commission HVAC control systems for large commercial projects Mail/fax resumes to Carrier Hawaii 94-522 Kau St. Waipahu, HI 96797 FAX: (808) 677-6731 ]]> We are now interviewing for Field Technicians as Independent contractors (1099 status) for our Deployment Team for ongoing projects. Key deployment services include: · Point-of-sale equipment and peripherals · Payment terminals · Barcode Scanners and Scanner-scales · In-store peripherals · PCs/Servers · Data, Voice and Fiber cabling · Network hardware · Wireless LAN · Price verifiers · Kiosks All techs must have a laptop, cell phone, digital camera (cell phone cameras are not acceptable), valid drivers license and reliable vehicle. All technicians must be authorized to work in the US. These positions are project based and are not to be considered full time employment. If interested in becoming an independently contracted technician for Direct Source, please forward your resume to us. Thank you for your interest in Direct Source. ]]> The best candidate demonstrates competency in problem solving; has excellent Customer Relationship Management skills; has experience with the processes and methodologies associated with system support; can play a key role in all Help Desk projects; prepares and conducts customer and team training; can develop knowledge repository scripts; leads continuous process improvement cycle; demonstrates flexibility in working extended hours to meet deadlines and be counted upon to be on-call to provide leadership for urgent incidents. Minimum of 2 years Help Desk/Support Center experience Excellent written, verbal and interpersonal communication skills with a team oriented, multi-tasking personality; Willing to learn new software; Exceptional work ethic and attendance record; Exhibits ownership, follow-through, initiative, integrity and trustworthiness; Intellectual strength and a passion for customers; Understands and supports the vital role independent physicians play in the American healthcare system. Duties diagnose, resolve, or escalate hardware, software, or network and software issues research questions using available information resources advise user on appropriate action and keep client advisor progress on a regular basis follow standard Help Desk procedures log on Help Desk interactions administer Help Desk software redirect problems to appropriate resource inside or outside of company identify and escalate situations requiring urgent attention track and route problems and requests and document resolutions prepare activity reports stay current with system information, changes and updates Education and Experience minimum 1 year Help Desk /Support Center experience working knowledge of fundamental operations of relevant software, hardware and other equipment knowledge of relevant call tracking applications knowledge and experience of customer service practices A+, HelpDesk or Microsoft certifications are a plus. Key Competencies oral and written communication skills learning skills customer service orientation problem analysis problem-solving ability adaptability planning and organizing attention to detail stress tolerance “We want to provide high quality and accessible EMR data for physicians and patients,” ]]> Requires BS/BA degree. Bachelor's Degree from an accredited college or university is preferred, with emphasis in computer science, information technology, or engineering Requires 8-10 years of senior programming experience is required including 3 years as a practicing DBA. A background in Oracle is preferred. A secret security clearance are required. Targeted Income: up to $100,000 ]]> We are a professional staffing firm committed to providing businesses with high-quality full-time direct hire, temp-to-hire and temporary staffing placement services. Position Summary: Within a framework of established procedures and guidelines, this position performs a variety of tasks that involve the servicing of consumer loan products (equity power line, overdraft protections, education loans, auto loans, personal loans and personal lines of credit) and small business credit scored loan portfolio. Organization and independent judgment in problem solving is required. Responsible for assisting customers with loan inquiries and complaints via telephone, e-mail, land mail, and in person. ]]> |