GENERAL JOB DESCRIPTION
Under the direction of the Director of Annual Giving, this position manages the day-to-day operations of the University of Hawai‘i Foundation Call Center and Annual Giving electronic communications team. The manager is a critical contributing team member of the Annual Giving program.
ESSENTIAL FUNCTIONS
•Responsible for revenue goals and maximizing gift income for Annual Giving
•Manage Annual Giving call center and e-communication staff
•Provide detailed pre and post campaign analysis and technical support
•Contributing member of the Annual Giving team
REQUIRED EXPERIENCE AND KNOWLEDGE
•Experience with recruiting, training, managing and motivating a large staff
•Must be highly organized, detail-oriented, self-motivated and able to work under deadline pressures
•Must have excellent communication skills
•Marketing experience and skills are a requirement
•Must have excellent computer skills especially in use of database and spreadsheet applications as well as web based electronic communication and design/creative software (DreamWeaver, PhotoShop)
•Knowledge of both Mac and PC is a must
•Knowledge of HTML
•Minimum two years experience in a call center or telemarketing setting
•Must be able to maintain a positive working relationship with internal and external customers
•College degree required
SCHEDULE
•Sunday through Thursday, 12:00 p.m. to 9:00 p.m.
WORKING CONDITIONS
Based at the University of Hawai`i at Manoa, the position requires some travel, mostly by auto, but occasionally by other modes of transportation. Employee must have a valid driver’s license and an acceptable driving record. If not, employee must be able to provide an acceptable alternate method of transportation.
TO APPLY
Applicants should submit a letter of interest that provides evidence of the qualifications, a resume, and the names, addresses and telephone numbers of at least three professional references to: University of Hawai‘i Foundation, Human Resources Department, P.O. Box 11270, Honolulu, HI 96828-0270. FAX: (808) 956-9786. E-mail: humanresources@uhf.hawaii.edu. Deadline: Open until filled.
FOR DETAILED JOB DESCRIPTION: Visit our website at www.uhf.hawaii.edu/jobs
- Location: Honolulu
- Compensation: Competitive salary
- This is at a non-profit organization.
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- Please, no phone calls about this job!
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