Worldwide Flight Services is currently seeking a Bilingual Japanese/Mandarin and English speaking PT Passenger Service Agent at the Honolulu Int’l Airport.
Job Description:
A Passenger Service Agent performs all aspects of airport and passenger service functions including: making reservations, preparation and issuance of tickets and itineraries, computation of fares, issuance of refunds, checking baggage, collection of excess baggage charges, providing passengers with general travel information; meets aircraft at gate or loading area, performs duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, checks passenger ticket for validity and lifts appropriate coupon, completes all necessary arrangements for accommodating passengers holding reservations, standbys and their luggage, determines flight close-out time and prepares, completes and checks various flight forms for accuracy, invalidates tickets and completes post-departure procedures; performs lost and found activities, initiates tracing procedures for lost passenger articles, keeps owner informed of progress of search and returns found articles to customer, processes claims for damaged or lost baggage and personal articles and makes on the spot settlement of minor claims, forwards reports on larger claims to proper company personnel, prepares and maintains required records and reports of lost and founds activities; receives airfreight shipments, establishes acceptability, determines routing, classifies, computes rates and other tariff charges and collects payments, prepares routing data, carrier releases, transfer manifest drayage documents and various domestic and international forms, maintains inventory and records of shipments accepted, warehoused, dispatched and delivered to customers; and other duties and functions related to the foregoing as directed by management.
Job Requirements:
High school diploma or equivalent preferred. Computer experienced necessary. Demonstrates qualities of leadership, initiative, and judgment. Excellent interpersonal and communication skills required. Must have ability to work under pressure. Must be able to lift up to 70 pounds. Ability to work weekends (i.e. Friday, Saturday, Sunday), holidays and days off. Must be able to read, write, speak and understand the English Language. May be necessary to speak other languages, in addition to English, depending on customer contract.
Please submit resume or application by mail, fax or email to:
Worldwide Flight Services
3375 Koapaka Street, Suite F286
Honolulu, Hawaii 96819
Fax: 808 839-6587
Email: hnljobs@worldwideflight.com
Visit our website at www.wfs.aero
- Location: Honolulu Int'l Airport
- Compensation: $9.00
- This is a part-time job.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
PostingID: 1460484742